ESSENTIAL INFORMATION. Read before ordering!
Here are some frequently asked questions. If you cannot find your answer here, please email firstname.lastname@example.org or check our policy pages.
Do I need to register to place an order?
No, you can place a one-off order with us. However if you register then we will save your address details for you. We will not store your credit card details for security reasons. By registering, you will receive exclusive offers and information via email.
What is the minimum order amount?
There is no minimum order if you choose to Pick Up from the Little Green Dragon. For Local Delivery we deliver free of charge for orders of £15 or more. (for orders under £15 there will be a £4 delivery charge). Please note that we can ONLY deliver to EN1, EN2, EN3, N13, N14, N21 postcodes. If you order for delivery outside this area we may ask you to collect your order.
When will I receive my delivery order?
Deliveries are made every Friday afternoon between approx 1pm and 4pm. If you order before midday on Friday then your order will be delivered on the same day. Orders placed after midday Friday may be delivered the following week. Please make sure that somebody over 18 will be in on Friday afternoon to receive your order. We cannot deliver when you are not in, as somebody over 18 will need to come to the door to acknowledge the order (please have id with you if you appear under 25). Don't worry, we will step back and observe social distancing. You should receive an email notification when your delivery is on its way. Please add email@example.com to your address book to avoid the risk of notifications going to your spam folder.
How do I collect my order?
If you would prefer to collect your order from the Little Green Dragon then select "Local Pickup" at the checkout. We are open for collections from 5pm - 7pm on Wednesdays, Thursdays and Fridays. Please order before midday if you would like to collect the same day.
Our address is 928 Green Lanes, London N21 2AD. Please bring your email confirmation with you when collecting. The person collecting must be over 18 and be able to provide suitable ID if they appear to us to be under 25. If necessary, please form an orderly queue outside observing social distancing rules.
Can I order now for collection later in the week?
If you would like to collect on a specific day then please type this in the Notes section at Checkout. However, we do NOT recommend doing this for 2 or 4 pint carry-outs of real ale due to their perishable nature and the fact that our real-ale selection is constantly changing (please see below "How long will my beer keep for?"). Far better to wait until the day you want to collect and order from that day's beer selection.
How long will my beer keep for?
We recommend drinking real ale in 2 or 4 pint carry out containers within 24 hours of receipt and real cider within 4 days.
5 litre mini casks or mini kegs will keep for several weeks if unopened and kept in a cool place (refer to best before date on the container).
For bottles and cans, please see the best before date.
Why are so many beers Sold Out?
We are currently only opening Wednesday to Friday. We aim to sell out of real ale every Friday (unsold beer would not keep until the following week) and we do not put the next week's beer selection on the site until late on Monday evening. Over the weekend there is normally a selection of other products that you can pre-order for later delivery/collection. If a cask ale shows as Sold Out between Tuesday and Thursday then please check back again a little later as we will almost certainly be adding replacement beers!